Orders can be cancelled only before they are processed and shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting photographs, and an opening video is must . After verification, we will provide a replacement or refund, as applicable.

Refunds, if approved, will be processed through the original payment method within 7-10 business days.

Products purchased during sale or promotional offers may not be eligible for cancellation, return, or refund unless they arrive damaged or incorrect.